Transit systems

Case Study

Bus Rapid Transit Focus Groups and MaxDiff Surveys

New Jersey Transit (NJ TRANSIT)

Over the past four years, RSG has worked in partnership with New Jersey Transit (NJ TRANSIT) on four studies to quantify preferences for Bus Rapid Transit (BRT) attributes using MaxDiff conjoint analysis. The corridors have…

Case Study

Transit Origin-Destination Study

Charlotte Area Transit System (CATS)

The Charlotte Area Transit System (CATS) wanted to conduct a system-wide origin-destination study to better understand their transit markets, as well as to collect data for a Federal Transit Administration study before construction began on…

Case Study

Streetcar Ridership Forecasts

Partnership for Downtown St. Louis

The Partnership for Downtown St. Louis is working with the East-West Gateway Council of Governments and Bi-State Development Agency to improve mobility in St. Louis, Missouri. A key element of this program is a potential…

Case Study

Transportation Implementation Plan and Environmental Assessment

U.S. National Park Service (NPS) – Bandelier National Monument

Bandelier National Monument (BAND) has a history of transportation and congestion management issues during peak visitation periods, including traffic congestion at the Monument entrance and parking shortages. These challenges have been made more difficult by…

Case Study

LYNX US 192 Transit Alternatives

Central Florida Regional Transportation Authority

RSG developed an off-line ridership forecasting analysis tool to study potential transit improvements in the US 192 corridor between Kissimmee, Florida and Walt Disney World. The analysis used the 2010 LYNX on-board survey to develop…

Case Study

Regional Customer Satisfaction Survey

Regional Transportation Authority (RTA) - Chicago

Legislature required the Regional Transportation Authority (RTA) to begin reporting on regional customer satisfaction (CS) throughout the Chicago area. Until 2010, each Service Board providing transit services – CTA, Metra, and Pace – had conducted…

Case Study

AirTrain JFK Electronic Signage Study

Port Authority of New York and New Jersey (PANYNJ)

The Port Authority of New York and New Jersey (PANYNJ) needed to gather feedback about new customer information monitors that were installed in the transit stations for AirTrain, the JFK Airport transit system. RSG designed…

Case Study

Station Rehabilitation and Amenities Study

Metropolitan Transportation Authority (MTA) - New York City Transit (NYCT)

After rehabilitating a number of subway stations serving the New York City transit system, and in anticipation of more station rehabilitation efforts, New York City Transit (NYCT) wished to identify station amenities that are most…

Case Study

Multilevel Rail Coach Interior Design Optimization

New Jersey Transit (NJ TRANSIT)

New Jersey Transit (NJ TRANSIT) sought to determine, based on customer preferences, the best interior-attribute bundle to incorporate into over 200 multilevel rail coaches that were to be procured. In order to enable NJ TRANSIT…

Case Study

Transit On-Call Travel Forecasting

Utah Transit Authority (UTA)

RSG is currently on retainer with UTA to provide specialized travel forecasting support on an as-needed basis as UTA plans and expands its transit system. RSG’s most recent responsibilities involved forecasting the demand for a…

Case Study

Simplified Trips on Projects Software (STOPS)

Federal Transit Administration

The fixed guideway transit New Starts program is one of the largest discretionary grant programs offered by the United States government. The Federal Transit Administration (FTA) has recently streamlined the application process to allow local…

Case Study

Anaheim Rapid Connection Ridership Forecasts

City of Anaheim

The City of Anaheim, in cooperation with the Orange County Transportation Authority, is working to improve passenger access to the Metrolink system. The city has proposed a fixed guideway transit line between the future Anaheim…