Case Study

International Air Travel Itinerary Model

A major management consulting firm

RSG built a web-based and SQL-driven global flight model engine that constructs all possible flight itineraries (up to three connections) under ever-changing input parameters. The tool accommodates hundreds of millions of itinerary combinations and supports service planning for dozens of domestic and international airline companies. The model has helped commercial airlines make strategic decisions on…

Case Study

Long Distance Passenger Travel Demand Modeling Framework

Federal Highway Administration (FHWA)

RSG led a team of academics (from University of Texas at Austin, Arizona State University, Auburn University, and University of Leeds) to develop a framework for a long distance travel demand model that can be used to build a national model for the U.S. This framework included exploration of advanced modeling methods for existing state-wide…

Case Study

RSG’s Biennial U.S. Air Travel Survey

Various commercial, academic and government sponsors

The U.S. air travel market has changed significantly over the past decade. There is an abundance of data describing how travel patterns have changed over the past several decades. But, there is a corresponding paucity of data that can be used to determine exactly why those changes have occurred and how air services could be…

Case Study

Co-branded Credit Card Portfolio Design

A major bank and major commercial airline

A major bank and commercial airline wanted to take advantage of unmet customer needs for higher-end benefits as part of a portfolio of co-branded credit cards. New card concepts were recommended in a 2-phased approach. Phase 1 of the project used adaptive conjoint analysis to determine the relative preferences for 21 different benefits that were…

Case Study

Aircraft Noise Modeling and Visitor Soundscape Experience Survey

U.S. Department of Transportation - Volpe Center

The National Parks Air Tour Management Act of 2000 requires the development of Commercial Air Tour Management Plans (ATMP’s) for national parks. A primary purpose of ATMPs is to manage potential impacts of air tour operations on park resources and visitors’ experiences, including aircraft noise impacts. The National Parks Air Tour Management Act of 2000…

Case Study

AirTrain JFK Electronic Signage Study

Port Authority of New York and New Jersey (PANYNJ)

The Port Authority of New York and New Jersey (PANYNJ) needed to gather feedback about new customer information monitors that were installed in the transit stations for AirTrain, the JFK Airport transit system. RSG designed and conducted focus groups to obtain feedback on the new customer information monitors. Five groups of participants took part in…

Case Study

Innovative Approaches to Addressing Aviation Capacity in Coastal Mega-regions

National Academies - ACRP: 3-10

RSG served as the prime contractor for a major study of potential solutions to airport and airspace capacity issues in the highly congested US east and west coast mega-regions. The wide-ranging project scope included a detailed assessment of several strategies for reducing delays at the major airports in these regions. The project report describes issues…

Case Study

Airline Pricing Strategy

A major commercial airline

A major commercial airline was considering bundling convenience features with ticket fares to complement its basic “no-frills” offering and capture greater market share. By bundling ancillary features/benefits, such as free checked baggage, lounge access, and priority boarding, the airline hoped to earn additional revenues from those passengers willing to pay for such services and features….